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India Halts USSD Call Forwarding to Combat Fraud: Telecom Firms to Implement Change by April 15, 2024

India's DoT bans USSD call forwarding to combat fraud, affecting smartphone users. Learn how this move impacts security and user experience.

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Rafia Tasleem
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India Halts USSD Call Forwarding to Combat Fraud: Telecom Firms to Implement Change by April 15, 2024

India Halts USSD Call Forwarding to Combat Fraud: Telecom Firms to Implement Change by April 15, 2024

For smartphone users across India, be prepared for a shift in how call forwarding functions on your Android or iPhone devices. The Department of Telecom (DoT) is taking action to tackle fraud and online crimes perpetrated via mobile phones. As part of this initiative, telecom companies have been instructed to cease the use of USSD codes (such as *401) for activating call-forwarding features. This directive comes into effect on April 15, 2024, until further notice.

Addressing Fraud Through Direct Measures

According to an order dated March 28, the DoT has observed that USSD (Unstructured Supplementary Service Data) based call forwarding, notably the *401 service for unconditional call forwarding, is being misused for undesired activities. USSD codes are brief codes that mobile users input

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