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Transforming Onboarding: Embracing AI and Key Technology-Driven Trends

The article explores how the contemporary workplace is harnessing technology-driven induction training and onboarding, focusing on AI integration, funding for tech-based onboarding, and the key trends shaping this space.

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Ayesha Mumtaz
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Transforming Onboarding: Embracing AI and Key Technology-Driven Trends

The contemporary workplace is rapidly embracing technology-driven induction training and onboarding, a trend addressing challenges such as talent retention, skilling, and inclusion. The integration of Artificial Intelligence, Virtual Reality, and automation has proven to streamline onboarding processes, reduce errors, and shorten onboarding time, simultaneously enhancing the employee experience with instantaneous feedback.

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Revolutionizing Onboarding with AI

According to a late 2023 survey, 61% of chief human resource officers are investing in AI to streamline HR processes, and 21% are investing in it to create a competitive advantage. Tools like Phenom X HR focused generative AI, NinjaTech's team of AI agents, Betterworks' Goal Assist and Feedback Summary Assist, Degreed's new features, and Workleap's new AI capabilities are being leveraged to improve talent marketing productivity, automate tasks, offer goal management suggestions, provide performance data analysis, and deliver richer skills insights. Workleap, a leading software company, has introduced AI capabilities in its Officevibe, Onboarding, and Skills products to enhance the employee experience.

Technology Transforming HR Operations

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Technologies such as artificial intelligence, machine learning, digital onboarding platforms, job management software, HR analytics, cloud computing, mobile HR, and social media are transforming the Human Resources landscape. However, the benefits and challenges of implementing these technologies in HR operations need to be carefully considered to stay ahead in the dynamic world of job management.

Funding Boost for Tech-based Onboarding

Detected, a London-based FinTech company, secured 2.2 million euros in funding for its business onboarding intelligence offering. The funding will enable Detected to further develop its technology and implement a growth strategy. The company aims to reinvent the traditional approach to business, customer, and merchant onboarding, and become the industry standard for efficient, cost-effective, and low-risk onboarding validation. In another development, Versatile Credit integrated with Prove Identity in December to enhance its fraud screening and streamline its customer onboarding experience.

Onboarding Trends for a Technology-Driven Era

Key onboarding trends for a technology-driven era focus on personalized and immersive technologies for enhanced learning experiences, hybrid onboarding processes catering to both remote and in-office employees, inclusivity and accessibility, gamification and interactive activities, commitment to continuous learning and development post-onboarding, and preserving the human touch in onboarding through personal interactions and mentorship. By embracing these trends, organizations can create supportive work cultures, foster employee satisfaction, and drive business growth, while also accommodating the needs of a diverse workforce in a remote-centric world.

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