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Unexpected Data Loss on Google Drive Sparks Concern Among Users

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BNN Correspondents
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Unexpected Data Loss on Google Drive Sparks Concern Among Users

In a worrying development, Google Drive users have recently reported an unexpected loss of their data. This technical glitch has affected a significant number of users, leading to concerns about the reliability of cloud storage services. The cause of the issue remains currently unknown, with Google yet to provide an official statement.

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Unanticipated Data Loss

Reports of lost data first emerged when a Korean user named Yeon Joong posted on the Google Drive Help Community page. Joong explained that all their files, dating back to May, had vanished from their Google Drive. This incident was not an isolated one, with over 190 users echoing similar experiences on the Google support forums. The data loss seems to be linked to sync errors with specific versions of the Google Drive desktop app, most notably versions 84.0.0.0 to 84.0.4.0.

Investigation and Precautionary Measures

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Google has acknowledged the issue and is currently investigating it. In a response post, a Google employee named Saitej, representing the Google Drive team, offered some precautionary advice. Google is advising affected users not to make any changes to Google Drive while the issue is being resolved. However, it's worth noting that no estimated time for complete restoration has been provided.

Highlighting the Importance of Data Backups

The incident underscores the importance of having backups for digital data. Many users rely solely on cloud-based solutions for data storage, but this event highlights the potential risks associated with such reliance. It serves as a reminder that while cloud storage services offer convenience and accessibility, they are not immune to technical issues that can lead to data loss.

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